First, let me say that I didn't pay for my hotel stay. I'm a Hyatt Rewards member and used a free night to 'pay' for my one night stay. When I looked online at prices, they were quite high (300-400/night) which I thought was ridiculous but we were also there during the week before the Grand Prix race. Here's the rundown:
**Location, location, location - the hotel is right near the Place des Arts Metro station and really close to the bus line. We took the airport express bus and it dropped us off a block away. It's also connected to a large shopping center, which is quite convenient for shops and restaurants. It's about a 15-20 minute walk to Old Montreal and Notre Dame (you can take the metro instead for a quicker trip). There is a Starbucks literally caddy corner from the hotel and the Rue St Catherine (where you can find tons of shopping and restaurants) crosses the hotel as well. The Plaza accross from the hotel hosts many festivals and is super convenient if you are attending one.
**Room - the room was nice, typical Hyatt, not anything overwhelmingly fabulous but nicely appointed, clean, flat screen tv, etc. The bathroom was a little small but it's not like we were planning to spend much time in the bathroom. Had a king size bed that was comfy and clean. Our view was of an empty parking lot accross the street and then some city skyline. We didn't really care since we weren't planning to hang out in the hotel much.
**Hotel - there are massage services onsite (yay!) for a reasonable price as well as a pool and sauna. I didn't have time to use them but seriously considered it. ;o). Room service is available but pricey, as room service usually is, and it's available until 11:30 PM. The WiFi wasn't free, which was the one thing that really irritated me. It was $12.95 for 24 hours, which isn't exorbitant, but for the price per room they charge, you'd think they'd throw in WiFi for free. The front desk staff was great, very helpful with suggestions on things to see, how to get to places, etc. They are all multilingual, which was awesome since my husband speaks no French and mine is limited to "Please give me 'X'; 'I would like to get off at bus stop 'X'"; and a few other phrases ;o). There was no concierge, which was a little odd, but the front desk staff subbed nicely. Several other reviewers have commmented on the elevator situation but honestly, I didn't find it to be a big deal at all. Essentially, you take an elevator from the ground floor to the lobby (the bell staff pointed out which elevator to take but we could have figured it out). Then from the lobby elevators, you walk accross the lobby (it's not that big so it's not as if it's a long walk) to the elevators that go to the rooms. That's all. Not a big deal so I'm not sure what people are whining about. Another person commented on the fact that they don't slip the bill under the door for 'auto' checkout, which is a little unusual but I actually found that with several Montreal hotels so maybe it's a Montreal thing. Checkout was easy though, there wasn't much of a line when I went and I wasn't in a hurry.
All in all, we had a good experience here and I'd stay here again if we could find a good deal on pricing. I don't think it's worth 300-400/night (at least not for the standard room we were in) but defintely worth it if you can get a cheap deal and like the location.