Walked in for a pedicure with my husband on a busy afternoon. They accommodated us immediately & had us choose a pedicure (we both got the deluxe). They use the plastic tub inserts for sanitation which I appreciated! The deluxe included a 10 minute massage. The only reason I gave 4 stars was because the massage was more like 10 minutes of rubbing lotion into my my legs and feet. The woman who massaged my husband looked like she gave him more of a massage. Polish looked great!