Called to make sure they had openings , the gentleman I spoke to was polite quoted the price range for a piercing. Was a walk in, was taken care by Nick. His customer service was simply amazing. This was my first piercing and was very nervous he walked me through the process of the piercing was able to ease my nerves. Even after it was all done with he didn't just kick me out the door , he explained good practices of taking care of the piercing and even gave me the option of return to see how my piercing is healing. So from the call to the walk out the door very helpful, polite , and professional. 5stars! All day errday!