I have used Tiger Lily many times in the past and, although they are on the pricey side, I have usually been satisfied. That all ended today (Valentine's Day). I ordered flowers on 2/1/17 to be delivered today by 11a and they promised that they would accommodate that since I ordered 2 weeks prior to VD. They completely bonked and no showed. My wife never got the flowers and now I am the goat. The biggest day of the year for flowers means they should have has "all hands on deck."
I blame the driver and management. I won't be using Tiger Lily any more. There are too many other flower shops that make sure customer service in a priority.