Love bww back in Washington, move back to Vegas and for some reason this store has really big issues with everything. Have given this place so many chances because I love bww!! This store is just terrible when it comes to customer service, ordering over the phone they are just terribly rude, they have gotten my order wrong 3 times now!! One time I had to wait an hour in the store to get my new order which I always get extra crispy wings, well I get home to find they were not, oh and when I actually went to get the manager to remind here after the hour of waiting she was surprised it had already been an hour and had totally forgot, I guess this could be because it was 12 am idk. The only time I seem to get good service here is when I come after work which is 7am and the bartender always gives great service! He is some ex army guy and always really cool and makes sure my order is correct I just don't know why I can't get the same service every time!!! And he is the only reason I'm giving this place a 2 star review. This store needs to do way better