This new location just opened this week. I can appreciate the roomier lobby and the pediatric therapy rooms which offer more space too. It's just a mile from their old location.
They are open seven days a week. I suppose since its Vegas they try to accommodate the population dedicated to the hospitality & gambling industry in a city that is open 24 hours a day.
The therapist work very hard and do their best but I think sometimes they are over-worked. I would like to see more goals on paper than on a day-by-day/week by week basis and more "homework" assigned to meet measurable goals. But I think due to a massive revolving door of clients it creates an overload for the already over-worked staff (my opinion only). And I only say this because some of our therapist tend to forget certain requests or worksheets.
The policies here are terrible. If you're sick the day of your appointment and can't make it you are charged $10 or you must bring in a doctor's note. Ridiculous.
They have lots of reserved parking in front of the building and a very friendly accommodating staff which unfortunately has to hear the complaints due to their unaccommodating policies.