Being somewhat new to the area, this was my first In-N-Out experience.
Upon entering, there was a long line of hungry customers. However, the line went by fast. The cashier was so upbeat and friendly. First thing she said was a cheery "Hi how are you!" You don't get that kind of happy customer service at other fast food places.
I had perused the "secret" menu before coming here, so I knew what I wanted -- cheeseburger, animal style. The cashier suggested a "combo" so I ordered that. It came with fries and a medium drink.
Considering that everything is cooked up fresh, the wait wasn't too long. The cheeseburger was wonderful to look at - fresh, bright and tempting. One bite and I was in heaven~ The fries on the other hand were just so-so.
For the price, quality, and service, In-N-Out surely beats other fast food joints.