Stopped here to get a tire with a slow leak repaired. My car died in the parking lot. The manual transmission would not engage. Turns out I needed some major work on the clutch and brake cylinders. Adam showed me exactly what was going on and described what needed to be done. It was a Saturday and some parts had to be ordered from VW directly which couldn't happen until the following Monday. The repair took a few days and they let me use their van during that entire time so I could get to work. The repair was done as promised and Adam also researched the cause of the problem and let me know what further work might be necessary on the transmission. I could not have asked for better service and I'll definitely be a repeat customer.