I am so bummed to see bad reviews for Taipei! I have been going to Taipei for a good 5-6 years. I have never once been disappointed. I've referred many friends and family to Taipei, who have thanked me because they now love it!
I get a variety of food, depending on my mood.
It is almost always sushi! Spicy Crunchy Tuna roll and a Philadelphia roll. If I have a meal deal of sorts, I will get a 3rd roll. I have never once (as I said) been disappointed. Their sushi is always fresh - and honestly the best sushi I have had in Pittsburgh.
They always know my name - when I walk in it's "Hi Jessica" - whether i am eating there or getting take out. The staff is always super friendly. I go out of my way to go get take out from them because I like it - THAT MUCH. Give them a chance, get some yumminess!