Went to this location for lunch (Rural and Elliot). Asked for a hamburger lunchbox but got a cheeseburger. I told the gentleman that I asked for a hamburger and he proceeded to tell me they only come in cheeseburgers so if I wanted the correct order I needed to learn how to order. He stated I needed to ask for a cheeseburger with no cheese. My reply was, well isn't that what a hamburger is? If I had ordered incorrectly I would have understood the attitude and tone but I did ask for a hamburger. So, while the others in my party ate I waited for my hamburger. No big deal. The gentleman I was with asked who the manager of the store was and he replied" me", laughed and started to walk away. He stopped him and asked what his name was, twice, before he got an answer (Ahmed). It wasn't until then that he dropped the attitude and actually started being nice.When I got my hamburger I picked it apart to be sure it was ok. I work in the customer service industry and I would never speak to a customer with a condescending attitude, I would get dismissed immediately no questions asked. I am spending money in his establishment...
Needless to say I won't be going there again. I really can't believe that he thinks he could speak to anyone like that. He obviously isn't management material, maybe Dairy Queen should send him to some classes or get someone older with a little more experience.
No stars for this one, sorry.