Bow Cycle is dead center in the middle of a very cool, eclectic part of Bowness in NW Calgary. Wherever you are in the city, it is worth the trip to check out this store!
I have been there a few times. During the week it is busy, but on weekends it is nuts! Feels a bit overwhelming at first going in. 2 floors of bikes and accessories and anything you could possibly need! I wandered around for 5 minutes and I must have looked lost. Lots of sales associates there, and Brad was the one who came to my rescue! I was in the $5000 full suspension mountain bike section, and I shouldn't have been! He got me in the right section of the store and after listening to the needs and desires I had for a bike, he showed me a few. Brad was great, very informative and was in no rush to push a sale and move on to some one else. Over all the sales guys there appeared to WANT to be there, and all excellent at their jobs!
Now, I should mention that until now, I have only ever had Canadian Tire bikes, so the technology in these bikes blew my mind. It turned out that the bike that was right for me was a bit out of my budget, but worth the wait. With a 25% down payment, they will gladly hold the bike on layaway so no one else grabs it up!
Once I paid off my bike and got my helmet and water bottle I was off on the trails! Incredible bike. After only having the bike for a day, I did have a couple adjustments to be made. I took it in and got right into the mechanics shop and it was dealt with. There was one part in the gears to be replaced. The replacement part was priced at $130 and they just put it on no charge, no charge for labor, they just wanted my new bike to be perfect!
I will be back there this week to get a bike for my girlfriend. No question I will be back there! A good bike is an investment. But the quality of the bikes, sales and service of Bow Cycle make it a no brainer! Well worth the visit!