I called Regis in an emergency after the worst hair appointment of my life, in desperate need of a quick color job to cover a bad dye job in order not to lose my job (which has very strict grooming standards, and I was in hot water after an arrogant stylist failed to correct the color he had initially messed up). Dillon agreed to fix my hair, despite it being close to closing, and stayed late to fix my hair. He was amazingly caring and sensitive, and truly saved the day for me! He managed to salvage one of the worst days of my hair life!