My wife and I purchased 4 Tropitone Lakeside chairs and Tropitone Monterey Table in 2015. TWO of the springs on 2 of the Sling Swivel Rocker chairs have broken since we purchased them in 2015.
During the first year The parts kit and freight were covered by the manufacturer Tropitone but took over 8 weeks to get our chair back and repaired by Tropitone and All American. So we were minus a chair for over 2 months.
In April of 2018 the second Tropitone Sling Swivel Rocker chair spring broke. Tropitone warrantied the spring kit but charged us $20 for freight. After the 1st year the FREIGHT CHARGE to send the warrantied part kit to All American was NOT WARRANTIED but were Only without the chair for 4 WEEK THIS TIME waiting on Tropitone to send All American the part and to get it fixed.
We have purchased many new outdoor patio sets throughout? the years. We have 2 other Swivel Recliner sets that are over 15 years old that have never had ANYTHING break on them.
These Tropitone Sling Swivel Rocker chairs have been the worst set we have ever owned. Besides the same parts continuing to break on these 2 chairs; the chairs are very noisy when you recline or turn in them. We will never purchase anything again that Tropitone makes. Very unsatisfied!!!