The staff at Nails Republic are courteous, but not overly warm or inviting. I've visited 5 or 6 times and never found the staff friendly. Although they were extremely chatty and close with other customers. It started to feel a bit cliquish and I wondered how many times I had to visit before they'd start to be friendly with me and my mom.
I had issues with more than one booked appointment not being in the schedule; and when I called ahead to confirm an appointment, it caused confusion.
They give a fantastic pedicure, which includes a lovely foot mask, if you have regular polish instead of shellac.
Over my several visits, I found that my biogel was not shaped smoothly and the tips never quite reached that perfect almond shape. The biogel nailbeds were uneven and mildly lumpy, and the tips were often crooked.
Their process is to apply two layers of extremely thick biogel and then to shave a great deal of it off; which leaves them thick. They also don't apply a layer of biogel on top of the polish, which would make the polish last between visits. I tried chrome here once and the polish was chipped by the time I returned.
Their work is ok.