Dr. Tina Jessee is such a pro. She conducted hearing test, cleaned the wax out of my ears and set me up with terrific hearing aids. What I really like is the follow up. I returned after the first week and am scheduled in for six weeks. She really cares about her customer. It's nice to know that I can stop in at any one of their three locations and get my hearing aids cleaned or see her at my request if I need adjustment. She also works very closely with you to insure you are happy. Thank you, Dr. Jessee.