Update: After deciding to give them another chance, they proved that yelp needs a "you ruined it" rating. The pizzas were charred on the bottom beyond belief, they tasted of ash. Not a single one of the 3 pizzas I got were cut. Without a doubt one of the most incompetent group of people I've ever met, time and time again. Like I should've kept to the first time I said it, I won't be back.
The pizza is fantastic, some of the best I've ever had. The issue is the staff. The owner seemingly only hires unfriendly young adults who manage to make you feel like you ordering is an inconvenience for them. I'm not expecting a "Hey, how are you?", but there are a few that won't even speak to you unless it's to swipe your credit card and then they promptly dismiss you. Great pizza, great concept, really poor hiring.