If you need professional and honest ac service, call Antrim Air. I purchased 2 Rheem ac units 7 years ago from a different ac company. The units are manufacturer warranted for 3 more years and the thought of replacing them after 7 years at the price point I spent was unthinkable. Both have been giving me issues this year. After speaking with at minimum ten different companies and because it was both units, I did some research and found that there was a class action lawsuit against Rheem for the coils in my unit, due to faulty material. During this experience, I learned that there are many dishonest ac service companies. From the ten+ companies I spoke with, I had a company blatantly lie that my units were never registered and thus not under manufacturer warranty, one company said they simply had no idea what was wrong, one company wanted to fill with refrigerant even though they repaired nothing so it would just leak into the environment again (also refrigerant is not inexpensive), one company gave a quote about 30% higher then Antrim and called me the day before install, after knowing I had no ac for a week, to inform me the repair rate had gone up 2x.
After all this I was spent and literally wanted to give up when Talitha returned my call. I knew almost immediately this company was different. They are very responsive and caring. They go above and beyond to ensure you are prioritized (i.e. Requesting expedited part shipping as an example). They work to identify the root cause of the problem, fix it, and at a fair rate. No surprise costs.
I highly recommend Antrim. Call them if your ac is on the brink. Call them if you need a new unit. You will not regret it.