ABSOLUTELY ALL THAT AND MORE!!!! Sean was a pure delight. Helpful, informative of the great specials, and really represented the customer service well. Brenda followed up by thanking us and engaging in conversation as my honey and I were about to depart. THE ICECREAM.....!!!!!!!! To say it is good and great quality product doesn't begin to touch the surface... But yep. Mmmm mmmm gooood. Cant wait to try more of the selicioua looking sweets. We will certainly become regulars in the quaint but well thought out Birkdale Village and return customers to Kilwins.