Some friends and I had lunch here on a Saturday afternoon around 12. My first impression, based on the line almost out the door, was "Wow, this place must be good". It took us about 15 minutes to get through the line, too long of a wait for me for a sub. However, the food was good, not great, but good. I got the Original Italian "Mike's Way". The sandwich makers had a hard time keeping the toppings on my sandwich, resulting in a messy lunch. The subs are more expensive here too, so just be prepared to spend twice as much as you would at a subway. I would go back again, but I wouldn't go out of my way for another meal here.