Went as a group on a calm evening (only a few other people in the bar) and we had a few issues:
- Several wines on the menu were not in stock, I can understand one but three? Is it unreasonable to expect a wine bar to keep their menu in stock?
- Cheese plate was adequate, oysters were average, desserts were sub-par compared to any chain such as Jack Astor's or Milestones. Prices for everything except the cheese seemed high for the quality and quantity.
- Service was unbearably slow and inaccurate. Waiter was too nervous to approach people and several people in the group had to get up or flag someone else down to be served and it was not a crowded night. No other staff bothered the help and even the manager was almost reluctant to approach us.
- The group was never asked if we were finished or wanted additional wines, they simply took the menus away.
- Eventually, when the lack of service became so unbearable, the manager was contacted and even he spent ~30 minutes trying to sort the bills out properly and did not even apologise for the service.