Great experience. I made an appt through this app and unfortunately I wasn't on the schedule when I got there on a Saturday morning. However, the team was very accommodating and the receptionist was very kind. I had to wait an hr to see the dr, which was unfortunate, but again I wasn't originally on the schedule. My tip is to call first to make sure you're on the actual schedule. I'm assuming this appointment feature is new so they haven't figured everything out. Overall, highly recommend.