Terry was very helpful in helping us decide between laminates or carpeting. He let us take home two full boards of samples and taught us to put them in different places at different times of the day so we could get the right look for us. It was amazing at how different the hew's of carpets looked at different times and in those locations. Their prices were competitive with large retail places. Beco's was very professional, clean and did a wonderful job on the install. There are no complaints.