Unlike some others, I had no problem at all with the service at The Roosevelt.
I've been here a couple times and I have always had a pleasant time. I especially enjoyed their tomato soup and grilled cheese. And the beers are cold, so you've no complaints from me.
The place is intimate... and by intimate I mean TINY. It's great for getting to know a date better, since cozy seating arrangements have forced you into closeness (I'm not complaining). It's also quite dark inside. I can see people with poor eyesight having an awful time finding their way around.
Overall, I like it here and recommend it for date night.