This is a hard one to review. I have a few things I've found here that I like very much, but probably only because it's conveniently located. My kids LOVE the cheese curds (they are quite good) and the kids meals. I like the grilled cheese with basil farmers cheese. I suppose I generally like this place better for lunch than suppers.
The reason I can't go higher than 3 stars is the service issues I've had the last couple times I went there. I went with my mother-in-law and young daughter on a non-busy weekday recently. We were seated and then completely ignored. It was bizarre. Other people were seated and got their drink orders while we tried to catch the eye of a server. How could they miss us with my 4 year old getting more and more ancy. At one point a server made eye contact but then just walked away. It was as though we'd been seated in no-man's land. Finally my mother in law went to the hostess stand to request a server. About 5 minutes later one came over but no apology or anything. Then at the end of the meal we waited forever for our check. To me it seemed like there was a lack of communication... Somehow no server had been told that we were in their section and so every single server was ignoring us. I went again for dinner with my husband and kids and though not as bad, once again, there was no rhyme or reason to who was getting service first. People who came in after us were waited on first. I just don't think they're tracking when people are seated.
Now, the atmosphere. I don't like the dining area at all. It's just boring and very open. Like a very small cafeteria. The bar area looks a little more happening but I've never eaten in there as they are high top tables and I always have my kids with me. The bar area seems popular with sports fans.
All in all, it's a decent restaurant to go to with kids who like basic American kid meals. It's the independently owned version of Applebee's or something like that.