I want to inform you of poor service by your General Manager at this location. I placed a order back on August 25, 2017 for 3 XL Pizzas. When they arrived there was hardly any cheese on them and 1 was suppose to have extra cheese. I called the store they said the manager had to handle it and wasn't in. I asked when he would be back in they said he is off for 3 days. So I filled out the customer feedback on line. I got a email to contact Alex Deutsch. So I tried calling him every time I called he was out. Until today I got a hold of him. You could tell he wasn't thrilled to talk to me. So I explained to him the situation. He told me "It had to be handled 24 hrs of the time of the order." I told him I did call but he was off that day and was off the next 3 days. Sorry he said but can't do anything. I said to him really find that hard to believe when I've been trying to get a hold of you and supposedly you were never in. Well I put up on Trip Advisor and going to Yelp and let everyone know what this guy thinks of his customers. I use to be a manager for a couple of Pizza places and know you can fix it if you want. Because you lost my family, friends and others cause of this. This was my 1st time trying Papa Johns Pizza and possibly my last.