I like the quality of the clothes here. My husband buys the signature Gold suits
The salespeople are not pushy. The tailoring at this store is always spot on
12/14/15 at 10:30 am. we called the store after the "promised date" of some alterations on new clothing to check that everything was ready for pickup. The salesman who answered the phone said that he was too busy to check on our request, that all other personnel were busy too, and that we should call back later. He refused to write down our phone number and call US back. My husband called the corporate office for help. Corporate called the store then called us right back with an answer to our inquiry. Simple right? So why was an issue created by the store employee?
I think they switched managers at this store or something because this was the first time we had this type of issue. Since we spent over 1000 dollars in one visit, we expect to be given good service at ALL TIMES not just when we're in the store buying. I hope that necessary "adjustments" will be made at that store. Otherwise we will shop elsewhere The South Hills Village Mall is just up the road.