Great experience with Brynn and Jonathan! They set up my wireless studio Beats and had excellent customer service! I recommend going to these two customer service reps. Knowledgeable and fast pace. Some other reps that work there tell you what you want to hear because they themselves don't know what they are doing. Then try to get you out the door paying for something not knowing all the facts. Commission!!! Ask questions to someone who can break it down for you :)