I read the reviews and decided to check it out for myself. There were 4 of us, and we thought it was fantastic. Zero problems and the food tasted great, and had decent portions. I will agree that the staff could be a tad more tentative, but we weren't bothered by it. Sometimes too much attention is a bad thing too. Their tzatziki sauce is amazing!!! I'm going back just for that. Don't be discouraged by all the negative reviews, I would say check it out for yourself and make your own kind up. Also the place is very big, so I am keeping this place in mind for large group outings.