My wife and I continue to shop at Pawtique because they are the only local place that carries our dogs' favorite food. Were it not for that fact, we would not step foot in this store again. They have one employee in particular who is completely unhelpful, and very rude. She always seems to be there, and won't stop a conversation with other staff to check you out. Both my wife and I have waited several minutes at the cash register multiple times while she glances at us and continues to chatter. Worse yet, even when we request that they order a product they are out of, she doesn't actually do so. And for their pet treats, they never carry the same product twice, so your pet can't grow accustomed to their favorite. To top it off, their prices seem unreasonably high for many items.
A word of advice: don't eat the human cookies. The store bakes cookies for their people customers and the last time I was in the store, one employee left them to cool on the counter, next to a caged bird. Another employee commented to the first that this wasn't acceptable, as she found feathers on the cooling cookies, and the employee who made them commented "more protein" and didn't throw them out. Gross.