We've only been here once, but that one time is enough to keep us away. We were really excited to try this place and were severely disappointed.
It looks like they have a good selection of health food items, and maybe they should just stick to that. The deli portion leaves a lot to be desired. The fiance and I ordered 2 smoothies, a wrap, and a veggie burger. It was weird that when we were ordering the lady made us point to each item on the menu that we were referring to. After ordering, we waited about half an hour while 4-5 other people ordered and got their orders before us.
When we finally got our food, the veggie burger didn't have cheese on it like it was supposed to (which required more waiting) and the wrap was mediocre at best. We would have been better off making it at home and saving $5. The smoothies were good, but nothing to write home about. You can find better smoothies elsewhere.
As many others have mentioned, the customer service was seriously lacking. We will definitely not be coming back here.