Richard helped us out! He's super cool and got us a a discount on the round trip costs!! All though they had to get approval which took a while, it was worth the wait. Checked out the truck and it seemed to be in good condition. This place made my rental experience as enjoyable (as they could)! I was pleasantly surprised at the friendliness and jovial attitude of the employees. They seemed to get along well and happy to be at work! That always leaves a good taste in my mouth!! I'll rent from here again