I will mirror what other passengers have said, I really like the centralized "X" design; it's surprisingly easy to get around, and I'm not running one big hallway (ahem, that means YOU Charlotte-Douglas). I love love LOVE that they have a few Au Bon Pain's here at the airport. I had a lovely proscuitto-egg bagel sandwich for breakfast, very tasty. The shopping options are also excellent. I think I saw a Victoria's Secret, Brookstone, even a Rite Aid. Oh my gosh, a convenience store where you have several options of pain relievers, rather than being forced to buy the overpriced single packet of generic tylenol at Hudsons....brilliant.