I had a few bad experiences with this place and swore I'd never return but hearing it was under new management - I figured I'd give them another shot. First off I was a little jarred by the coughing attack the person making my food had while he was making my food but - it happens - so I let it go. Then I poured myself a coke & it was flat. So I dumped it & poured myself a cherry coke- also flat. Ok...so I ordered 2 Chicago dogs & 1 dipped beef. And since I didn't realize the hotdogs came with fries - I ordered fries (you'd think the worker might mention that I already get fries but nope!) So I wound up with 1 order of completely under-cooked fries & 1 order of over-cooked inedible fries (I had to throw both away) the beef was completely dry so I had to ask for it dipped AGAIN.. All this after spending over $25 plus tip.. The hot dog was ok at best but I will say the beef was pretty damn good - and I would know since I AM from Chicago & therefor am a professional beef eater lolol hope this review helps :)