I'm not really great with coffee so I can't tell you about the quality of my latte (it tasted... really good. That's the best I can do) but my bagel was delicious and the place is very comfy - I loved the hideous yellow walls completely covered in photos of people who had performed there. Tons of newspapers sitting out for customers, and the guy making the coffee was very nice.
Only fault was that despite my friend and I being the only people in the place, it took FOREVER for him to bring us our order. I thought he was baking the bagels from scratch.