I'm about as not fond of this Applebee's as I can be.
Let's start with car side to go. Three quarters of the time, I end up going in to get my food because no one comes out. And this isn't counting the times when they've been slammed, or shortstaffed, and have told me to come in when I placed my order. If you offer a service, it should work. Not at this location.
The food has always been hit or miss, but with more misses. Frequently undercooked food, especially with car side orders. Last time, I cut up my fiesta lime chicken to find 1/3 of it still raw.
The service (for dine in) is always fine, and it's clean. Still, I avoid this location due to bad experiences.