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rev:Review
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2015-11-16T00:00:00
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n3:funnyReviews
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5
n3:usefulReviews
5
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When coming here I was really surprised & shocked as to how good the customer service was. It was PHENOMENAL. (Would totally bold the world if I could to express how amazing my experience was here.) As I came through the door they welcomed me and I had came in with a Groupon to use ($150 off my purchase). They explained to me how it works with their product and the deals that were currently going on in the store. There was a large variety of different frames arranging to no name brands to the familiar/popular brands you would know (Ray-bans, Nine West, Michael Kors, etc). As I was browsing around they had come to me if I needed any assistance and I was specifically looking for a pair of glasses that had a circular lens and a metal frame. The first gentlemen sat me down and showed me a few pairs of glasses and grabbed me a cup of water (was really kind of him to do so) and then we began discussing what kind of glasses would suite me. Eventually he had to go greet other customers however; the next gentlemen was helpful, very kind, and was knowledgeable about the products. Eventually I narrowed it down to a Japanese brand named 'MODO' and the price of it all was very affordable. The frame itself itself was $200, with prescription it came to $326, but subtracting the $150 from the Groupon it came to $176. After my purchase the gentlemen escorted me out and told me that it would take a week to for the glasses to be finished. He also handed me a gift bag that included a mushroom charm (for your phone), a small bottle of lens cleaner, and a mini cloth. Overall, the associates were very knowledgeable, honest, helpful, and friendly. It was a pleasure coming here and will totally recommend Optical Thirty 8 to my peers. Update: I received my glasses within 2-3 days, and I love them!! I also forgot to mention that if there are any problems with the glasses, they said you are welcomed to bring them in to get them repaired!
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