Nice, friendly staff who are always pleasant and offer conversation, but more often than not, my drink it made wrong here.
it's always little things, (eg, they've put the shots at the bottom instead of on top of my caramel macchiatto, i've seen them put the wrong milk in my drink and the wrong amount of syrup, and just yesterday my double chocolate chip frappucino, which is supposed to be caffeine-free, got frap roast added to it), but when it happens almost every time it starts to add up.