Terrible. This place, even for an outlet or company store, is a disgrace to the Banana Republic name.
For starters, it's an effing mess. Clothes everywhere, broken hangers and miscellaneous crap on the floor. Boxes piled places otherwise known as doorways.
Employees always appear busy. I say appear busy because they were always rushing around, but not actually helping anyone. In 20 minutes, I was physically bumped into by 4 different employees who were too busy to help me, anyone else, or even say excuse me.
The line was a million miles long, the fitting rooms were a train wreck (ketchup on the walls, spilled drinks on the chairs, etc) and when this was pointed out to the fitting room attendant, they said they'd take care of it, but sent the next customer right into that room without a second glance.