Last time I came to This location they had just opened and the experience was less than pleasant. Since the one on W. Charleston is closed this is really my only option. The rice was warm and fresh and so were the vegetables. I am pretty sure they aren't frozen as suggested by a different user. The meat is another story. Not that it's frozen so much as that it was barely Luke warm. It's sitting in a warming table for crying out loud. Buy one of those laser thermometers and gun the meat once in a while will you? It was both the chicken and the steak. I wonder if the health department reads random reviews of places before they inspect. I knew I should have gone to Sultans Grill or Capriottis!