I was surprised by the total lack of quality in this spa. I expected much more from the Palms. I will start with the good experiences:
1. They let you use the gym.
2. They had tomato juice in the lounge refrigerator.
3. The masseuse used complimentary aroma therapy on my neck.
Otherwise, the experience was sub par. The flip flops they provided ended up making my toes bleed about 20 minutes into the day. I had to wrap them in napkins. It was packed, most of the time I was using the spa rooms, they were full and really noisy. I thought there was a spa code, where you respect others... Not relaxing at all. ALL of the televisions throughout the spa and fitness areas were on Fox News. SO not appropriate for a spa, very much not relaxing. The attendants were rude and rushed (even when there was no reason to be rude). The place was run down as a whole. The steam room in the woman's wet spa was 121 degrees (according to the wall thermostat), which was unbearable for me (it was the only room not occupied by at least 5 people... in fact it was always empty). The coed steam room was nice and empty but smelled like sulfur or some chemical burning. The massage was nice, but more of a gentle caressing and less like a Swedish massage. It was nice though.
This is definitely a strip priced spa- if you MUST go here, do it on a groupon. If you want a nice spa experience off of the main strip- go to the Hard Rock, I've had two great experiences there.