i've been hearing about kid to kid for about 4 years now, but haven't ventured in. when we walked in the place was clean and uncluttered. clothes "aisles" are labeled very well by age and gender (and there's even a maternity section). toys lined the wall and didn't look like they were just shoved in and tossed anywhere... there was a definite order to it all and toys were repackaged in plastic. the staff was very friendly and helpful and made sure i knew about all of their discount deals. i didn't walk out with much today because i was just checking them out, but will DEFINITELY be checking them out anytime i want/need something new for the wee one.