Excellent location in downtown Pittsburgh and very accomodating staff. One of the best perks is their shuttle which will take you anywhere within the downtown area. They will even pick you up and take you back when you're ready to return.
The rooms are comfortable with high ceilings and nice bedding. It is an older building so the floors creak, waking some of us up during the night when others walked to the bathroom. Also, the bathroom did not have a vent which always irks me in hotels.
Nice lobby with lots of papers set out in the morning. Starbucks in the lobby with comfortable seating - it gets really busy around checkout time.