Zara quality in general is going way down. As another reviewer said, the quality is that of H&M but double the price. My issue with this particular location is the absolute mess. Of course it is difficult for employees to keep the displays perfect at all time but it becomes so messy that it is impossible to shop. Also, the changing rooms are incredibly dirty and clearly aren't cleaned during the day. The selection is pretty good and the store is large which is nice. However the staff need an attitude adjustment. They are rude and dismissive which isn't acceptable in customer service.