I have been to another location of Ted Wiens and was very impressed by the service. My check engine light came on so I decided that I would try my luck again. I parked next to a sign in the parking lot. Unfortunately, I did not realize that when they had placed the sign on the ground (it was staked into a parking line) they had left nearly half a foot of the stake exposed. My poor tired was impaled as I was backing out. I was leaving because when I arrived at Ted Wiens, I waited for nearly 20 minutes without being acknowledged by any one of the staff members who were in and out of the office. When I alerted the manager about my tire situation his response to me was "well, what do you want me to do about it?" He offered to give me a tire at cost, but I had an extra one at home that I went to pick up. When I brought my tire in, the person at the front desk took a look at it and said "that tire won't fit your car." She neglected to notice that my rims are aftermarket and obviously I had brought the proper tire. The manager told her that I needed them to put the tire on and do a smog check. I never said ANYTHING about a smog check. They put my tire on and did not bother to tell me that they were finished for almost another 15 minutes which wouldn't have been incredibly terrible if the air conditioning had been working. Yes, this is important when it is a 106 degree day. I am disgusted by the way the situation was handled and the severe lack of customer service exhibited by the employees I dealt with at this location.