I had heard a lot about this place and everything I heard was positive so I wanted to try it. I've gone twice and enjoyed it both times.
The main attraction here are the Asian-inspired hamburgers which fall under "Specialty Burgers" on their menu. They are a little different and you will not like these if you're expecting a normal, American-style hamburger. They do a good job of blending asian ingredients into a hamburger and the buns are a very good sweet bun. If you want a normal, American-style burger, they do serve these as well although I have never partaken of one. If I want a normal American burger, I will go to In N Out. You don't come to Bachi Burger seeking out something you can have anywhere which is a regular American-style burger. You come here for something different, the Asian-inspired burgers.
The different varieties of fries they have are all very good. I tried the Truffle Parmesan fries and the Sweet Potato fries which were both very good. They serve them both with a special aioli.
The service I experienced on both of my visits was a mixed bag. The main server, an asian female that I don't remember the name of, who took our order, was very good and efficient. She was very helpful with explaining the different things on the menu while being very bright and cheerful. The male server, who could have been the busboy, was a little slow and absent-minded refilling drinks and collecting dirty plates. Overall, the service was good though.
I did enjoy my two meals here and the people I was with both times also enjoyed their meals. The prices are a little high when you think you're just getting burgers but you have to remember this is a sit-down restaurant, not fast food, and they are using high-quality ingredients. In my opinion, the prices are fair.
I would recommend trying it out.