I didn't hire them I like Extreme piano movers. They took an hour to move my piano from my basement. It was being moved because I had sold it. The buyer hired them. They took the door off my laundry room and it won't go back on properly now. They also knocked my bannister out of the wall. I wouldn't recommend them. If you want a piano mover phone a piano store to see who they hire. Doing it cheaply is never a good idea.