I was involved in a DUI Hit & Run and needed my bumper repaired. Ben R. put me at ease. He even explained to me how paint works differently on metal versus plastic, which is why my bumper is a slightly different shade that my body. I had never noticed, and I had been starting at my bumper a lot in anger over this accident! I'm pleased with his professionalism and speed, I was in and out quickly and feel good about getting my car repaired.