I was with century 21 the last 2 years and it was the worst experience. The house we stayed in was practically in unlivable conditions. The AC didn't work, which we contacted them, and it went unfixed for 9 months. Then since it cost so much to fix they gave us a 30 day notice instead of actually dealing with the problem. I contacted the property manager to make sure we didn't owe anything (even after taking our $1000 deposit to fix things that were already wrong with the house). Everything was resolved and then five months later I get a call from collections telling me that I owe $700 to US West Collections. I was never contacted from Century 21 letting me know I had a balance. Neither my room mates or I have received a call or an email. The property staff do not care about you or your family, doing anything for the customer is a problem here. Michelle from the NorthWest office should be stripped of her real estate license for the illegal practices that are happening . I will never repeat business.
Do not waste your money.