I was originally referred to Yo by a friend who had a great experience there. For me, I was looking for a solution to having to glue eyelashes in all the time. Eyelash extensions were a new thing to me. Yo made me feel at ease and relaxed while she did her work. I have really small eyelashes which took a bit more time but the end result was amazing! Most important to this reviewer is Yo, the proprietor whose professionalism is only overshadowed by her kind and friendly personality.