I've been to Over Easy many times, but the service today has ruined my love for this place. While my friend and I were trying to decide on our meal, a bug crawled up the wall next to us. I hate bugs and we quickly called a waitress over. She did not seem pleased to be called over to a section that was not hers (she ignored us after this) and called a different waiter to kill the bug for her. The waiter just took a napkin, killed the bug, and left. No apologies, clean up, or offer for a new table was offered. This was disgusting.
Then, after our order came, my friend tried to open the ketchup bottle and it exploded on here. Ketchup went everywhere, all over her clothes. We tried to call someone over for help but no one looked at us (the waitress from earlier ignored us, I don't know her name but she had red hair). Eventually we got our waiter to come over and told him that the bottle had exploded and he replaced it with a new one.
At the end, our waiter did not charge us for the drinks, but that did not do much to make up for what happened.
I will definitely never go back here again.